Rent a Car Athens

Frequently asked questions car rental Athens

What are the driver’s requirements?

The driver must be 23 years old and hold a valid driving license for at least 12 months before the start of the rental. In case of younger drivers there is an option of extra insurance that will allow them to qualify (Young Driver Surcharge) at the cost of 10€ per day. This needs to be prebooked and arranged at least 36 hours before the start of the rental. Young drivers cannot purchase the SCDW and FDW insurances.

What is a valid driving license?

For EU and EEA countries a national driving license is valid. For countries that have signed the Vienna Convention, a national driving license is valid only in the from of card. For all other countries an international driving license is required in order to rent a car.

Do I need a credit card to rent a car?

A credit card or a debit card is mandatory in order to rent a car to cover the security deposit.

What is a security deposit?

The security deposit is the amount that needs to be blocked on your credit/debit card and covers any damage that may be caused on the vehicle. The amount depends on the chosen car category.

What is included in my insurance?

The standard insurances included in the quoted rates are: Third party, Collision Damage Waiver (CDW)with an excess of 750€ for categories A, B1, B, C, CA, K, 1000€ for categories D, DA, W, W1, S2 and 1500€ for category S3, and Theft Waiver (TW)with the same above mentioned excess amounts. Tires and underparts are not covered by the insurance. Damages that occurred while violating the Greek Traffic Law are not covered by the CDW.

What are my insurance options?

If the renter wishes to reduce their liability there is the option of Super Collision Damage Waiver (SCDW). For categories A, B, B1, C, CA, K the cost is 10€ daily and reduces the liability at 300€. For categories D, DA, W, W1, S2 the cost is 15€ daily and reduces the liability at 500€. For category S3 the cost is 20€ daily and reduces the liability at 800€. In case the renter wishes to remove any liability there is the option of Full Damage Waiver (FDW) as long as SCDW is already purchased. For categories A, B, B1, C, CA, K the cost is 10€ daily, for categories D, DA, W, W1, S2 the cost is 15€ and for category S3 20€. A credit/debit card and security deposit will still be needed even if the FDW is purchased as the tires, underparts, key loss or destruction, cabin cleaning, traffic violation tickets etc. are not covered by any insurance and are paid by the driver. 

What do I do in case of an accident?

In case of an accident the driver needs to inform Filorent, and notify the police and Accident care and file a report. They must remain at the scene until the police and road assistance reports the accident.

Can I take the car on the ferry?

Ferrying the car is permitted at no extra cost as long as the car is returned at the original station. In case the car has an accident on an island, all expenses of towing and ferrying the car back to Athens are paid by the driver. Also vehicle exchange is not possible while on the island.

Can I cross the borders?

Crossing the Greek borders with the car is not allowed.

What is the fuel policy?

The car is delivered with a full tank and must be returned with a full tank.

Is mileage included in the rates?

All quoted rates include unlimited mileage.

Are quoted prices final?

All quoted prices include VAT and are final. Nevertheless, any changes may change the total cost. 

When can I cancel my booking?

Bookings can be cancelled without any cancellation fee up to 48 hours before the start of the rental. For bookings cancelled within 48 hours before pick up there is a cancellation fee of 50€ per booking. No refund can be issued for no show bookings.

When do I pay for my rental?

For prepaid rentals the payment is done at the time of the booking. If the renter has chosen to pay at the station, then a prepayment of 50€ is required to secure the booking and the rest will be paid upon pick up of the vehicle. 

Can I change my booking?

Changes can be done at no extra fee up to 48 hours before the start of the rental and are subject to availability. Please note that any changes may also change the final cost of the rental. 

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